The casino was opened in 2025 and was first supporting only casino games, luckygem casino but now players can also join the sportsbook section. If you like gambling games and virtual casinos, you will, definitely, enjoy this one too! Also the company claims that I am only entitled to 445 euros out of the 4000 because I did not withdraw then and then deposit again and then continue playing but I simply continued playing with the 445 euros that they left me in my account clean. There is no company that does this because the money you earn in a bonus and after you reach the maximum limit that the bonus says, the rest is deducted from you and what is left you either make a withdrawal or if you want you play it and lose it. From the moment I continued playing, I then played with the sacred money since the bonus requirements were over, is what I win with that money fake or fictitious? I decided with this money, the clean money, to continue playing, I managed to win up to 9,000 euros, I lost 5,000 euros and I had 4,000 euros left, which I also made a withdrawal request.
Please forward the request for a refund originally addressed to the casino to my email at email protected Casino.Guru will never ask for payments or access to your accounts to complete KYC. This casino has been telling me for months that they will refund me, but I still haven’t received anything
More than a dozen game providers, including Evolution and Pragmatic Play Live, power up the live dealer game tab on the site. Table games are also available for free and they are all clustered in a section with the same name. Unfortunately, not all online slots are available for free at Luckygem. Taking up the largest portion of the game catalogue at Luckygem, slots also have the most subcategories on the site. The total maximum sportsbook welcome bonus amount is €1,200 if you make three deposits. For the welcome offer, the minimum deposit is €20 and the bonus is valid for 14 days.
While there is no native mobile app to download, the casino offers a PWA app that you can install for quicker access. The Luckygem Casino website is mobile-accessible, allowing players to play on their smartphones and tablets through web browsers. Its games have decent RTP rates within the industry’s 95% average standard and come with some impressive features. Luckygem also features other game types like crash games, instant-win games, craps and so on. The same also applies to table games, where plenty of blackjack, roulette and baccarat titles are available. Luckygem Casino houses a rich selection of games from top providers.
Payment Options at Luckygem Casino
Casino VIP Club has 30 levels which support faster withdrawals and higher bonus options. Your feedback could also be helpful to others who are considering reaching out to us for assistance with online casino-related issues. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating. We consider this practice unfair unless the player was clearly informed in advance that even after completing the wagering requirements and having the maximum cap applied, the remaining funds or winnings would still be subject to the maximum win rule. I have reviewed the player’s game log and would like to share my observations.
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Luckygem casino was launched in 2025, which makes it one of the newest entries in the iGaming world.
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The deposit and withdrawal process at Luckygem Casino is straightforward, as multiple fiat-based and cryptocurrency options are available. Existing players can also claim free spin promotions at the casino, such as the Monday Reload. One is a MidWeek Reload promotion that offers 35% up to €500 on the first one-time deposit of €50 or more. Bear in mind that a minimum deposit of €20 is required to claim each of the deposit bonuses in the welcome bonus pack. By being active, regularly playing and depositing funds, the doors of the club will open up to you.
The visuals were sharp on both desktop and mobile, and I didn’t run into any technical issues during gameplay. I started with €0.50 spins to get a feel for the game’s rhythm and volatility. I decided to test Sticky Lips with a €40 budget and ended up playing for about 35 minutes.
For instance, there are classic, branded, jackpot and Megaways slots. Upon entering the lobby, you will see the various game categories properly sectioned for easy access. Players can deposit a minimum of €20 and withdraw a minimum of €40.
- That particular issue comes from when you’ve only just registered at the online casino and you are in the middle of getting your new user account verified.
- Luckygem’s VIP program requires a €1,000 deposit within 24 hours to gain entry, which is steeper than many other online casinos.
- If the welcome bonus mentioned above sounds appealing to you, you can easily claim it by completing four simple steps.
- Please understand we won’t be able to assist you with your refund request, since your funds were seemingly played down.
- I will await your response and even if the casino guru takes a position.
- On the other hand, existing players can expect a short but solid lineup of regular bonuses that will allow them to elevate their gaming sessions.
My goal is always to help players around the world find trusted casinos and the best bonuses. Most online casinos cap withdrawals even for VIP players, so this was a welcome touch. Luckygem players have a wide selection of games and bonuses, but people may have different opinions of the game flow. The most benefit slot-players, because the casino offers over 3000 slot games from well-known providers like Play’n GO, Endorphina etc. Luckygem is a casino with a sportsbook and offers a 3-deposit welcome package and a Comboboost bonus for sportsbook players.
The wagering is x40, separately applied to both the bonus funds and any winnings from spins. Here is a closer look at the top casino bonuses and promotions at Luckygem. And the payment methods – the wide range of options makes deposits and withdrawals easier. The game selection of over 7,500 titles and the welcome bonus of up to €4,000 and 400 free spins are enticing. These are top-tier casino game providers, which explains the reason for the high-quality games available at the Luckygem Casino.
Luckygem Sports Betting Bonus
Compared to similar new casinos, LuckyGem’s bonus structure feels reasonable rather than outstanding. Most of the games at Luckygem are available in demo mode, but there are certain titles that you won’t be able to play for free. I tested the live chat robot to find information about the reload bonus options and I got the needed information within minutes. Bonus money will start counting only if the real deposited money in the account is wagered. Customers have access to different tools to support the responsible gaming practice as well; for example, I saw options to set gaming limits and break times.
They also strictly prohibit underage gambling and verify player ages during registration. This extended timeframe shows they understand that gambling problems require long-term solutions. The self-exclusion options range from 6 months to 5 years, accessible by contacting email protected. The FAQ section covers most common questions, which helps reduce wait times for basic inquiries. The agent responded within 8 minutes and provided helpful information about wagering requirements.
My initial €40 deposit via Mastercard processed instantly with no fees. What impressed me was the unlimited withdrawals for Diamond Titan members and the dedicated VIP manager. Things turned around dramatically when I triggered the free spins feature. The base game hits felt infrequent, and when they came, they were often disappointing. I started with €0.75 spins, expecting bigger potential payouts but also larger swings.
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Every Thursday, live casino players at Luckygem can get a casino reload bonus of 100% up to €500. Newly registered players at Luckygem are eligible for a casino welcome bonus that can match their first four deposits. The most valuable option is the welcome package, which is divided into several deposits, while other bonuses are more suitable for loyal players. Luckygem offers different casino bonus options, which include welcome offers, high roller bonuses, sportsbook bonuses, reload offers, etc.
However, I left them in the account and continued playing and continued winning. They removed the extra money from my account and left me with 445, which was 50 times more, and they did it correctly. My question is, when I was playing, did I ever reach the 50 times that the company tells me, a profit of 8.90 and much more than the 445 euros they tell me? Because I tell you again I started with 8.90 bonus money and at some point I reached a much larger amount than 445 (which is 50 times according to the rule). Upon fulfillment of the wagering requirements, the maximum amount that may be withdrawn is limited to fifty (50) times the original bonus amount, unless otherwise specified in the applicable bonus terms.
For those who appreciate speed and security, the Bitcoin online casinos like this one offer easy deposits and withdrawals. Getting involved with with a top casino bonus at Luckygem Casino requires awareness of the exact time frames for claiming and wagering these bonuses. Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. Our role is to inform players about the licenses of online casinos in our casino reviews.
Understanding these details upfront can prevent potential issues related to your gaming experience. We recommend thoroughly reviewing all information regarding accepted currencies and payment methods before joining any casino. Beyond well-known options like Bitcoin and Bitcoin Cash, the brand supports other virtual coins such as Litecoin and Tether.
The conditions surrounding the offer are doable, newcomers need to make a deposit of at least the minimum amount. To protect player data and secure transactions, the website has implemented the latest 128-bit SSL and TLS encryption technologies, which are known to be incredibly useful in securing all the essential information. Unfortunately, at the time of writing this review, there is no direct telephone support line available.
- All important sections – games, promotions, VIP club, support, and app, among others, are located on the left-sided menu of the screen.
- Luckygem’s VIP club rewards steady play, especially for those who wager big or log in regularly.
- Then 50 times over the bonus and
- In addition, our content also includes industry insights and guides to help players of all experience levels make smart, informed decisions.
- This means that even after completing the wagering requirements, the maximum sum eligible for withdrawal is limited by this rule.
Players get 14 days per bonus to meet the requirements. The Turbico team is committed to delivering honest, independent, and fact-checked content. Keep reading our Luckygem casino review to check whether or not this casino is the right place for you.
I tested this offer and the spins credited immediately after account verification and code entry. Time limits allow 30 days to meet the requirements, giving reasonable flexibility for casual players. The bonus terms include a maximum bet limit of €5 per spin during wagering, which I appreciate as it prevents accidental violations. The wagering requirement sits at 35x the bonus amount, which falls within industry standards but isn’t particularly generous either.
Nonetheless, the casino offers free transaction processing. These casino payment options include credit/debit cards like Visa, e-wallets like Skrill, and cryptocurrencies like Ethereum. Remember to deposit €20 or more to claim the welcome bonus. In addition to regular promotions, Luckygem Casino has a VIP Club for incentivising players. Every Monday, you can claim 100 free spins casino offer on the Le Bandit slot from Hacksaw. Most of its offers can be claimed with as little as a €20 deposit.
You are required to present proof of address that corresponds the location you gave whilst registering for an account. Know Your Customer is undoubtedly an essential stage of the registration procedure for any brand of casino that regards security as adamantly as Luckygem Casino. A leading way the casino does this is through a process called Know Your Customer (KYC), which the casino is required to carry through based on the governing bodies’ guidelines.
Luckygem Casino accepts over 30 cryptocurrencies for deposits and withdrawals, including Bitcoin, Litecoin, Ethereum, and Tether. The operator uses SSL and other advanced technologies to secure its platform and keep players safe. Although a new online casino, Luckygem has impressed us with its offerings.